Managing My Account
Confirming your email
▸ How do I confirm my email address?
Please see the information below for information concerning confirming your... Show More
Please see the information below for information concerning confirming your email address:
At the top of your screen a banner will appear that states, You must confirm your e-mail address by clicking the link in the message that was sent to you.
Click on one of the following:
Check E-mail now- This link will open your email address provider(gmail, yahoo, hotmail, etc) in a separate browser, click on the link and your e-mail will be confirmed
Resend E-mail- This will resend the email confirmation link. Go to your email, click on the link and your e-mail will be confirmed
Change E-mail Address- Type your new e-mail address in the box that pops up. Press Change. Go to your email, click on the link and your e-mail will be confirmed
Get Live Help- a Live Help box will open so that you can get assistance from an operator
You also may want to consider checking your SPAM mail folder since it may have accidentally been redirected there instead of your inbox.
▸ What happens if I can't find the email confirmation?
If you are having trouble confirming your email address, it's usually... Show More
If you are having trouble confirming your email address, it's usually attributable to the following reasons:
1. A failure of our site to transmit you the message. In turn, you can select the option to
have it resent to you.
2. If the first step fails, then the next thing to check is whether your service provider has
placed it into your SPAM folder. If this is the case, you can move it back to your
inbox and select the appropriate feature to indicate that it is not SPAM.
3. After completing steps 1 & 2, if no email from our site was received, there is a good chance
that your email provider has some filter preventing delivery that we cannot control. Your last
option at this point would be to click on Change Email Address and enter a new email address.
There is no other option we can offer if your email address cannot be confirmed. For your protection all members are required to confirm their email address prior to utilizing the site.